Terms of Sales– twiify

Terms of Sales

TERMS OF SALES


This document (General Conditions of Sale) defines the conditions applicable to sales concluded between, on the one hand, the persons making a purchase referred to as "the customer" and, on the other hand, the site http: //www.twiify. com referred to as twiify, hereinafter referred to as "the parties".
The Parties agree that these General Conditions exclusively govern their relationship. twiify reserves the right to modify the General Conditions from time to time. They will be applicable as soon as they are put online.
If a condition were to be lacking, it would be considered to be governed by the practices in force in the distance selling sector whose companies are headquartered in France. These General Conditions exclusively concern non-commercial individuals.



PRICE OF ITEMS
All prices are indicated in euros all taxes included, excluding shipping costs (see paragraph order and delivery). The price validity of the items offered by twiify is 24 hours from their publication on the site www.twiify.com. The items will be invoiced on the basis of the rates in effect at the time of order entry. They remain the property of twiify until full receipt of the price by twiify. This price is payable in full and in a single payment.



ORDERED
The customer can place an order on the website www.twiify.com at any time.
The ordering process is as follows:
Choice of items and addition to basket
Validation of the contents of the basket
Identification on the site www.twiify.com if the customer is not already identified
Choice of delivery method and acceptance of the General Conditions of Sale
Choice of payment method
Payment validation
The customer will receive an order confirmation email. The customer will be able to view, during these different stages, the details of his order and its total price and correct any errors, before confirming it to express his acceptance. twiify retains ownership of the items until full payment of the order, that is, receipt of the price of the order by twiify.
twiify reserves the right to cancel or refuse any order from a customer with whom there is a dispute relating to the payment of a previous order or who would present in its eyes any form of risk. Any order implies acceptance of the prices and description of the items available for sale. twiify undertakes to honor orders received on the website only within the limits of available stocks. In the absence of availability of one or more ordered item (s), twiify undertakes to inform the customer as soon as possible, and if necessary to reimburse him at the latest within 30 days of payment. amounts paid. The customer's order will then be automatically canceled.



SHIPPING AND DELIVERY


See page ofShipping Policy



PAYMENT


Payment for purchases is made at the customer's choice:
by credit card: Visa, MasterCard, Carte Bleue, issued in France
by PayPal

No cash refund will be made by twiify for the return of one or more items paid for by gift card. The corresponding bank card or PayPal account will be automatically credited with the corresponding amount by the partner concerned.
Payment is validated upon receipt of the check for payment by check and upon receipt of additional information requested for payment by credit card and Paypal.




EXCHANGE, RETURN AND REFUND:

 

See page of Refund Policy

See page ofReturns and Exchanges Policy


SECURITY OF TRANSACTIONS

CREDIT CARD - The transaction takes place on a secure page hosted by shopify. The payment part is protected by effective data encryption, which you can verify by noting the closed padlock icon and verifying that the url begins with https //. PCI DSS certification and the 3D SECURE standard bring together recommendations to guarantee the security of confidential information, such as your credit card numbers. The information is encrypted (SSL technology) and the card number is never printed entirely on the payment slips.



CUSTOMER SERVICE
For any information or question, twiify Customer Service can be reached by email at contact@twiify.com or by phone at+442081752815

Monday to Saturday 9:30 a.m. to 12 p.m. and 2 p.m. to 6 p.m.



RESPONSIBILITY
twiify is legally responsible towards the customer for the proper performance of the contract concluded with the customer.
However, twiify cannot be held liable for the non-performance or improper performance of the contract concluded in the event of force majeure, the occurrence of an event attributable to the customer or any inconvenience, unforeseeable and insurmountable damage inherent in the use. the Internet network, in particular a break in service, an external intrusion or the presence of computer viruses.
The photographs and illustrations accompanying the products on our website have no contractual value and therefore cannot engage the responsibility of twiify.



GUARANTEE
All the items offered by twiify are subject to the legal guarantee provided for by articles 1641 and following of the Civil Code.
The customer has a period of 14 days from delivery to form any reservations or complaints for non-compliance or apparent defect of the delivered items, by e-mail to contact@twiify.com. After this period and failing to comply with this formality, the items will be deemed to comply and free from any apparent defect and no complaint can be validly accepted by twiify. If the apparent defect or lack of conformity of the item is proven, twiify undertakes to replace the item or reimburse the customer as soon as possible and at its expense. This reimbursement will be made within a maximum period of 30 days.
twiify cannot however be held responsible for the misuse and / or intensive use of the items that the customer may make of them.



INTELLECTUAL PROPERTY
All texts, comments, works, illustrations and images reproduced on twiify are reserved under copyright as well as intellectual property and for the whole world. As such and in accordance with the provisions of the Intellectual Property Code, only use for private use is authorized, subject to different or even more restrictive provisions of the Intellectual Property Code. Any total or partial reproduction of the twiify site is strictly prohibited without prior agreement.



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